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2009-2010 Undergraduate Calendar

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Business (BUSI)

Eric Sprott School of Business

BUSI 4302 [0.5 credit]

Management of Quality

Quality in manufacturing and service systems. Quality of design and of conformance, quality control and improvement tools, total quality, product and process design, continuous improvement, reengineering, ISO 9000 registration and assessment, management of quality in the global enterprise.
Precludes additional credit for BUSI 3302.
Prerequisite: BUSI 1704 and BUSI 1705 or BUSI 2300; BUSI 3300 with a grade of C or higher in each and ECON 2202 or STAT 2607 with a grade of C- or higher.
Lectures three hours a week.

Summer session: some of the courses listed in this Calendar are offered during the summer. Hours and scheduling for summer session courses will differ significantly from those reported in the fall/winter Calendar. To determine the scheduling and hours for summer session classes, consult the class schedule at

Not all courses listed are offered in a given year. For an up-to-date statement of course offerings for the current session and to determine the term of offering, consult the class schedule at