Ombuds Services Jim Kennelly University Ombudsperson University Centre 511 Telephone: 788-6617 Ombuds Services deals with a variety of grievances and complaints as well as with requests for information. On-campus and off-campus problems are handled by the staff (i.e. academic appeals, landlord-and-tenant problems, consumer problems, etc.). All discussions with the Ombudsperson are kept confidential. Financing of this service is provided equally by the University and the Students' Association (CUSA).