Jim Kennelly University Ombudsman Room 511, University Center Telephone 788-6617 The office of the ombudsman deals with a variety of grievances and complaints as well as with requests for information. On-campus and off-campus problems are handled by the staff (i.e. academic appeals, landlord-and-tenant problems, consumer problems, etc.). All discussions with the ombudsman are kept confidential. Financing of this service is provided equally by the university and the Students' Association (CUSA).